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Corporate Risk Head of Corporate Risk Reporting and Analytics (CRRA) Quality Assurance and Testing (Enterprise Risk Director)
Company: Wells Fargo
Location: Saint Louis, MO
Employment Type: Full Time
Date Posted: 11/25/2021
Expire Date: 01/17/2022
Job Categories: Accounting/Auditing, Banking, Finance/Economics, Financial Services, Information Technology, Insurance, Internet/E-Commerce, Law Enforcement, and Security, Military, Executive Management, Quality Control, Research & Development, Web Technology
Job Description
Corporate Risk Head of Corporate Risk Reporting and Analytics (CRRA) Quality Assurance and Testing (Enterprise Risk Director)
Job Description

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,200 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 37 countries and territories to support customers who conduct business in the global economy. With approximately 262,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 17 on Fortune’s 2020 rankings of America’s largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk
As the company's second line of defense, Corporate Risk — or Independent Risk Management — provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk. Corporate Risk roles depend on a variety of skills, including: Data analysis and synthesis, root cause analysis, change management, process management & execution, risk governance, risk strategy, risk identification & assessment, risk prevention, controls & mitigation, risk monitoring, reporting & escalation, risk systems & technology.

The Role 
The Head of Quality Assurance and Testing is responsible for assisting the Head of Corporate Risk Reporting and Analytics (CRRA) with managing matrixed multilevel teams to establish report testing strategy, standards, and procedures.

Key Responsibilities:

  • Responsible for ensuring the strategy for QA & Testing within the CRRA team is in alignment with organizational policy, to ensure all CRRA reporting applications, data, and controls are reviewed, tested, validated, and meet user requirements. Additionally, creates and automates CRRA regression testing for reporting, ensuring thorough and complete testing documentation. Establishes Key Risk Indicators (KRIs).
  • Responsible for planning, monitoring, and controlling all CRRA testing activities for accuracy and comprehensiveness before moving to production. 
  • Partners with stakeholders to understand requirements and enables teams to design test cases, test scripts, test procedures, user acceptance testing for CRRA reporting, test case execution, and manages re-testing and validation approvals within CRRA.   
  • Standardizes the testing framework and methodologies.  Develops QA standards and procedures for end-to-end testing of CRRA reporting applications and data, to include reporting infrastructure (i.e., metrics, new data…). Prioritizes workflow pipeline and oversee Jira workflow.
  • Fact / evidence-based support for “Go/No-Go” decisions, and ensures comprehensive testing documentation, and testing sign offs are completed.  
  • Trusted & resourceful partner for senior management stakeholders to conceptualize & execute programs to improve the effectiveness, efficiency and experience delivered through CRRA Data Management team. 
  • Sets vision, values, and strategy for the function. Provides leadership to the identification and transformation of opportunities into actionable information that drives business outcomes. 
  • Influences and collaborates with peers and senior leaders to strategize change, remove cultural barriers, overcome silo focus, identify alternatives, and resolve competing philosophical approaches.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will: 

  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing, and developing employees, identifying and managing risks, and completing daily management tasks.

Required Qualifications

  • 10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management
  • 7+ years of management experience

Other Desired Qualifications
  • 20+ years of experience in quality assurance and data reporting and testing. 
  • 10+ years of leadership experience in a multi-level matrixed organization, preferably in a QA and data reporting capacity.  
  • Strong collaborative management style, with an execution- and results-oriented focus. Ability to manage/deal with uncertainties and the zeal to identify opportunities in adversities
  • Is a strong people manager; builds high performing and diverse teams, able to lead geographically dispersed teams, sets and achieves high standards for self and team. Compassionate leader with humility and someone who possess broad-based thinking ability
  • A demonstrated track record of effectively and constructively leading change in large, complex, and global organization(s). Ability to understand/sense the varying decision-making styles and navigate effectively
  • Knowledge of the financial services and other related industries (technology) and understanding of the emerging trends, compliance, regulatory, and economic environment, and the impact on Wells Fargo
  • Understands multiple perspectives, spots business priorities, and aligns divergent positions, brings cohesion to diverse perspectives, and achieves objectives that require a high level of collaboration across Wells Fargo
  • A strategic business partner capable of balancing the need for innovation and change with regulatory realities, internal need to manage risk and cultural readiness for change management.
  • Has the ability to present and discuss information in a way that persuades, educates, and enhances understanding at all levels.

Job Expectations

  • Ability to travel up to 10% of the time


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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