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Featured Employers
Compliance Consultant, Visa Rules Management
Company: Visa
Location: Miami, FL
Employment Type: Full Time
Date Posted: 11/09/2021
Expire Date: 02/20/2022
Job Categories: Government and Policy, Information Technology, Law Enforcement, and Security, Sales, Executive Management, Research & Development
Job Description
Compliance Consultant, Visa Rules Management

Client Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting. Client Services includes Visa Rules Management function which supports the structural foundation of the Visa Payments network. 

The Rules & Compliance team works to ensure the safety, security and integrity of the payment system and to support Visa clients in the development of their electronic payments business.  Specifically, team establishes and enforces common interoperable rules and standards for our products and services by which clients must operate their Visa programs. 

This is an operational role, to provide support with respect to creating and implementing compliance solutions that meet the regulatory and strategic compliance objectives of Visa and its Clients with respect to the Visa Charter Dcouments, Visa Core Rules & Product and Service Rules and associated Supplemental Requirements and the various laws governing the Payment System.

The jobholder works independently under limited supervision. The role holder will influence others within the team but mostly outside the team in other job functions with regard to the practices,  policies and procedures to do with rule compliance. The role is primarily accountable for support with the compliance initiatives/tasks in the LAC region addressing all inquiries and all potential violations and all other aspects of the Visa Rules. The role will manage internal and external relations within the context of compliance negotiations and enforcement and processes escalating where appropriate to the Visa Rules Management senior management with the intention of ensuring minimal brand and reputational risk exposure to the Visa enterprise.

The function will interact with senior Visa staff and Local and Regional Management Committee’s as well as senior level officers of Clients to facilitate compliance with the Visa Rules.

Essential Functions

  • The jobholder will monitor, investigate and validate the compliance status of Clients and where necessary to pursue corrective, and negotiated action, with the Clients to bring them into compliance following the rules as appropriate.
  • The role is responsible and accountable for:
  • Ensuring that Clients are compliant to the rules and to monitor, investigate and validate the compliance status of Clients and where necessary to pursue corrective, and negotiated action, with the Clients to bring them into compliance following the rules as appropriate.  
  • Managing internal and external relations within the context of compliance enforcement and processes escalating where appropriate to the Visa Rules Management senior management with the intention of ensuring minimal brand and reputational risk exposure to the Visa enterprise.
  • General Client compliance with the Visa Rules covering:
    • Assessment of the severity of the violation
    • Case Management until resolution is achieved
    • Imposing Non-Compliance Assessments
    • Implementation of remediation plans and/or waivers in conjunction with Visa Rules Management Development staff
    • Updates to compliance parameters/business rules, as need it
    • Communication with Clients, Government Engagement, Sales, Risk and business rule owner.
  • Participating in the development and execution of activities and programs aimed at improving Client and/or internal satisfaction.
  • Assisting in the development of New and Revised Visa Rules, and Waivers as needed.
  • Supporting the development and implementation of departmental procedures.
  • Establish and maintain  with clients and other entities as it relates to the responsibilities of the Visa Rules Management team.
  • Participate in activities in relation to inquiries or actions plans as required.
  • Provision of advice and interpretation on all rule related matters, as documented in the Visa Rules to Clients and staff.
  • Liaise with Clients and Visa Sales Account Executives / Client Service Account Managers to ensure Client understanding and compliance with the Visa Rules.
  • Responsible for ensuring all Management Information statistics / performance criteria and trends relating to Compliance processing are collated, analysed, published and fed back to team Members to help define compliance strategy for Visa globally and regionally.
  • Responsibility and accountability for the execution of the Visa Rules Management procedures, as developed and updated over time as the function progresses.
  • Assist in defining the annual objectives in accordance with strategy as directed by Senior Business Leader, Visa Rules Management for LAC/Canada.
  • Management of multiple compliance actions with Business Function owners at any one time prioritizing as appropriate and provision of direction to staff in various Visa business functions.
  • Assist in the definition and creation of yearly strategy and plans to support the relevant regions.

To also provide Clients and staff with accurate interpretation and analysis of the Visa Rules in response to telephone or written inquiries and / or proposed Client or Merchant activities, and as a full project team member for assigned projects as required.

 

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