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Admissions Service Representative
Company: University of Miami Health System
Location: Coral Gables, FL
Employment Type: Full Time
Date Posted: 10/20/2021
Expire Date: 12/20/2021
Job Categories: Education
Job Description
Admissions Service Representative
The School of Nursing and Health Studiesí (SONHS) Office of Student Services (OSS) has an exciting opportunity for a full-time Admissions Service Representative to work in the Coral Gables Campus.

The Admissions Service Representative in the School of Nursing and Health Studiesí (SONHS) Office of Student Services (OSS) reports to the College Recruiter and processes admission applications for various graduate programs. The Admissions Service Representative works closely with SONHS and University personnel to sustain school-wide growth and long-term operational excellence by processing applications through all aspects of the admission process, assisting with initial clinical clearances, and onboarding new students. The ideal applicant will be able to engage and assist a diverse student body and to work closely with faculty, administration, and outside constituents. To this aim, he/she must possess excellent analytical, communication, organizational, in terpersonal, and customer service skills. It is also important the Admission Service Representative be able to be self-directed as well as collaborative to work effectively as a member of the OSS team. Approximately 2 years of related work experience and a high school diploma or equivalent is required.

Duties and Responsibilities:

Admission 80%
Uses NursingCAS to monitor and process applications for various graduate programs, and assists with Accelerated BSN application processing as needed
Contributes to the development of new admission procedures and implements necessary changes
Creates and maintains files for applicants
Tracks applications and communicates directly with applicants to encourage them to complete their application packages on time
Works with the International Admission Office to process all required international documentation for program applicants
Processes petitions for transfer credits
Contacts Associate Deans and Program Directors to review files for interview/no interview decisions
Coordinates faculty availability to set up interview dates and ensure proper interview coverage
Sets up interviews with applicants
Prepares interview grids for faculty use prior to scheduled interviews
Gathers faculty admission recommendations and prepares recommendations for review by the Graduate Academic Standing and Admissions Committee (GASAC)
Updates admission decisions in CaneLink and NursingCAS during each step of the admission process
Generates and sends admission letters and Certificates of Admission
Follows up with new admits to encourage them to deposit
Works with the Associate Deans and Program Directors to cancel admission offers if deposits are not paid on time
Checks that new students comply with all criteria as outlined on their Certificates of Admission prior to their first day of classes
Ensures admitted students clear their clinical requirements as related to RN licenses, BLS/PALS/ACLS certifications, immunizations, background checks, drug tests, etc. prior to beginning their first term of enrollment
Uploads all required documentation for graduate students into the Graduate Schoolís Document Management System to ensure SONHS compliance and timely graduation
Onboarding 10%
Coordinates the initial enrollment of deposited graduate students
Arranges access for deposited students to pre-immersion courses and ensures course completion prior to the beginning of their first semester
Supports SONHS orientation efforts by developing orientation packets and facilitating orientation activities
Follows up with new students prior to their first day of classes to ensure compliance with all criteria outline on their Certificates of Admission
Assists Clearance Team to ensure admitted students clear their clinical requirements as related to RN licenses, BLS/PALS/ACLS certifications, immunizations, background checks, drug tests, etc. prior to beginning their first term of enrollment
Uploads all required documentation for current graduate students into the Graduate Schoolís Document Management System to ensure SONHS compliance and timely graduation
Student Services Support 10%
Supports the College Recruiter with recruitment efforts by assisting with data entry and inquiry follow up
Proactively seeks new information and generates new solutions to unfamiliar situations
Stays abreast of SONHS and University opportunities, policies, and procedures to provide students with accurate information and refer to others as appropriate
Answers general phone, e-mail, and in person inquiries about SONHS academic programs, and refers inquiry information to the College Recruiter and Sr. Program Coordinators for follow up
Sends and receives faxes, makes copies, scans and e-mails documents, and mails letters as required
Participates in and contributes to various SONHS events
Assists with file audits as needed
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Knowledge of Microsoft Office, including Access, Excel, PowerPoint, Publisher, and Word
Excellent analytical, communication, organizational, and interpersonal skills
Outstanding multi-tasking and problem-solving skills to ensure multiple and complex projects are accomplished successfully and on time in a fast-paced environment
High-quality customer service skills
Ability to enter and verify information accurately and efficiently
Ability to engage and assist a diverse student body and to work closely with faculty, administration, and outside constituents
Ability to be self-directed as well as collaborative to work effectively as a member of a team
Education and Experience:

Education: High School Diploma or equivalent

Experience: 2 Years

Minimum Qualifications: High School Diploma or equivalent required. Approximately 2 years of work experience in higher education preferred, particularly in academic administration and/or admission. Any appropriate combination of education and related work experience, including experience as a student employee, will be considered.
Contact Information
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