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Otolaryngology - Clinical Program Coordinator
Company: University of Miami Health System
Location: Coral Gables, FL
Employment Type: Full Time
Date Posted: 10/19/2021
Expire Date: 12/19/2021
Job Categories: Accounting/Auditing
Job Description
Otolaryngology - Clinical Program Coordinator
The Clinical Program Coordinator assists in the development, organization, production and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit. Provides general oversight over daily program operations in support of the University's mission, including the direct supervision of volunteers. Monitors the financial performance of programs to meet departmental goals, and assists with short- and long-range budgetary planning.
Evaluates program effectiveness; analyzes results and recommends and/or takes appropriate action; coordinates program activities with other program, department or staff activities, ensuring optimum efficiency and compliance with appropriate policies, procedures, specifications and funding limitations.
Trains, develops and empowers staff to effectively perform their jobs; confers with and advises staff, students and others, providing technical advice, problem solving assistance, answers to questions and program goals and policy interpretations.
Acts as a main point of contact for project funders, advisors, speakers and participants; recruits program participants, members and volunteers.
Develops cooperative/therapeutic relationships with patients and families representing a variety of populations, projecting a positive and cooperative image; creates a calm, professional atmosphere that promotes productivity and a positive image.
Develops program communications and promotional literature for distribution including newsletters, brochures and flyers, coordinating the process from development through printing and distribution.
Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
Maintains patient confidentiality as well as the confidentiality of hospital business information.
Accountable for maintenance of established supply levels, including but not limited to unit and supply rooms.
This position is highly responsible and analytical professional work providing administrative and operational support to the Hearing Aid program. An employee in this position is responsible for scheduling appointments, resolving patientís complaints and physicians concerns, preparing reports, hearing aid inventory, processing information request and preparing clinical documentations. The incumbent exercises considerable independent judgment and discretion in carrying out daily activities adhering to policies and procedures.
Primary Duties and Responsibilities (For Non-exempt Employees Include Percent of Effort):
Facilitates the scheduling of hearing aid, bone anchored implant, general diagnostic appointments.
Confirm patient appointments and reschedules appointments accordingly
Actively monitors provider schedules for opportunities to schedule appointments
Facilitates maintenance and calibrations for hearing aid equipment through university of Miami contracted vendors.
Prepares patient invoices for payments, repairs, trials, warranties etc.
Responsible for obtaining Authorization and referrals for patient appointments when necessary.
Maintains required, records, and reports for administrative, quality assurance, safety and control purposes.
Creates P.Oís and orders all necessary items needed for the operational functionality of the clinic.
Performs other related duties as necessary
Education Requirements (Essential Requirements):
Bachelorís degree
Work Experience Requirements (Essential Requirements):
A minimum of three years of healthcare experience is required
Contact Information
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