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|Sr. Access Analyst (Physician Logistics & Optimization)|
Company: University of Miami Health System
Location: Medley, FL
Employment Type: Full Time
Date Posted: 09/22/2021
Expire Date: 11/22/2021
Job Categories: Customer Service and Call Center
Sr. Access Analyst (Physician Logistics & Optimization)|
UHealth Connect has an exciting opportunity for a Sr. Access Analyst (Physician Logistics & Optimization). The Sr. Access Analyst works with clinics, departments, UHealth Connect, and UHealth IT to analyze, imp
rove and develop processes, standards, tools, and documentation that will enable efficient provider scheduling across the organization. This includes analyzing monitoring provider templates and scheduling algorithms for all ambulatory access departments. Specifically, this position will design and modify scheduling protocols entered into the system and create scheduling solutions for departments in alignment with organizational goals of standardization for ease of patient access through data driven analyses. In addition, this incumbent analyzes, develops and provides targeted recommendations for and monitors provider schedules to ensure the organization maximizes template efficiency, productivity, access opportunities and meets operational ne
CORE JOB FUNCTIONS
Develops processes, standards, tools, and documentation to support efficient provider scheduling across the organization through data driven analyses.
rojects that advance the Physician Logistics and Optimizations teamís goals.
Provides template and scheduling support services to clinical departments.
Communicates and collaborate with internal and external stakeholders.
Monitors provider templates and schedules to ensure adherence to organizational standards.
Provides feedback to management on means to achieve access goals and resolve patient service issues.
Interviews users at clinical, staff, and management levels regarding perceived needs and processes, then be able to translate those needs into recommendations and template build.
Reviews and develops system documentation, operational guidelines, and/or policies and procedures related to access projects. This requirement may include attendance at meetings with staff from organizational areas for which the Sr. Access Analystis a liaison.
Coordinates post-implementation review of project goals, outstand
questions, or issues and work with operational leaders as requested to help sustain goals.
Assists staff in maximizing use of already implemented Epic functionality (end user optimization) and approved operational workflows to increase efficiency.
Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Department Specific Functions
Bachelorís degree in relevant field required including but not limited to Industrial Engineering, Business, Statistics, etc. - Preferred
Six Sigma or Lean trained a plus
Proven experience manipulating large datasets with Excel and other tools to analyze information, identify opportunities, draw conclusions from the data, and track
progress on initiatives.
Ability to manage multiple assignments / projects simultaneously
Bachelorís degree in relevant field required
Minimum 4 years of relevant experience. Any appropriate combination of relevant education, experience and/or certification may be considered
Knowledge, Skills and Attitudes:
Skilled in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to work independently and/or in a collaborative environment.
Ability to maintain effective interpersonal relationships.
Ability to facilitate decision making with multi-disciplinary teams.
Ability to analyze and evaluate operational activities, make comprehensive studies and evaluations, and prepare detailed reports, dashboards, and communications.
Ability to lead, motivate, develop and train others.