Company: Wells Fargo Location: Charlotte, NC Employment Type: Full Time Date Posted: 07/30/2021 Expire Date: 10/23/2021 Job Categories:
Banking, Computers, Software, Finance/Economics, Financial Services, Information Technology, Insurance, Military, Real Estate, Retail/Wholesale, Sales, Purchasing, Executive Management, Quality Control, Research & Development
Natl UW Prod Eval Officer 2-Income Team Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.
National Underwriting and Credit Administration provides support for transaction underwriting, managing production risk, and implementation of policies and procedures that support the home lending process. As part of Wells Fargo Home Lending, National Underwriting and Credit Administration identifies and adopts best practices and controls in relation to retail mortgage products.
This position is responsible for helping to build curriculum and facilitate robust ongoing comprehensive income training to support industry leading experts in wage and self-employed income evaluation. Cultivate critical thinking, growth and development through the creation of innovative approaches to learning. The Lending Officer 2 on the Credit Administration Team will focus on the underwriting policies, practices, and processes of the Self-Employed Borrower and Tax Return Analysis across all mortgage products. This position will be a key leader in the development of tax return analysis and education, and will act as subject matter expert on numerous initiatives. The position will interface with business leaders and the to understand credit education needs, and work with Learning & Development (L&D) and the business to ensure effective education opportunities and appropriate measurements. Requires expertise in tax return analysis, cash flow methodology, real estate lending, and must be highly skilled and familiar with the requirements of the product supported.
Team member will be required to act as a subject matter expert in training efforts and change initiatives. Responsibilities include but not limited to the following:
Act as credit minded liaison between L&D and the business function/product supported, and be a SME and driver in identifying credit training needs and opportunities and driving solutions to improve process, quality, efficiencies, and customer experience. This position will be focused on Tax Return Analysis and Self-Employed Income Education efforts. Candidate must be an expert in Cash Flow Methodology and analysis of complex tax returns.
Ensure conformity with company/regulatory policies and procedures relative to ability to repay and the Self-Employed borrower.
Develop guidance policies and identify and develop best practices relative to income analysis.
Provide current and future Income Tool support including implementation, updates, testing, business requirements, and team member training
Work with Lending Officers, Lending Managers, Market Lending Managers, Underwriters, Sales, etc. with structuring of loans providing input on cash flow and available funds to repay debt.
Ensure credit policies are applied in the area of income analysis and capacity and assist QA, FF, NUPRM partners in identifying cash in pocket income to service debt.
Develop and implement a program to develop the income analysis skills of lending officers, lending managers, MLM’s and underwriters.
Identify, develop, and deliver income education sessions for the National Underwriting and Credit Administration Continuing Education Calendar.
Conduct QA assessments on underwriters’ Self-Employed income analyses to understand where there are opportunities for additional training. In addition, work with QA team to understand trends, and monitor delinquency, loss and risk/QA ratings, to identify additional training opportunities and build and deliver content to address.
Responsible for working with partners and building measurements and controls around training, and building reporting for tracking and reporting to senior management. Identify management routines that need to be enhanced/implemented.
Collaborate with key internal partners to provide expertise and act as a resource in developing and delivering training curriculum in venues that are efficient, effective and accessible to the distributed audience.
Consult and support the business on how to develop correction action plans and provide required additional income training to ensure no further impacts
Identify and engage with key industry groups, peers, partners and associations to ensure education, information, tools and resources are reviewed and considered as possible learning tools.
Identify management routines that need to be enhanced/implemented
7+ years of lending experience
Knowledge and understanding of cash flow: modeling and income review processes
Experience facilitating and delivering training or other related facilitation experience such as group meetings or presentations
Ability to interact effectively and confidently with senior management
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to drive and lead organizational change in a dynamic environment
Knowledge and understanding of project management and implementation
Outstanding problem solving and decision making skills
Other Desired Qualifications
Expertise in policy, procedures in origination systems
Preferred experience with mortgage software
Expertise in Tax Returns & Analysis of the Self-Employed Borrower, to include cash flow analysis
Competent with Home Mortgage Income Analysis Tool
Developing and delivering training – formally or informally
Experience with leading and implementing initiatives
This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
Ability to travel up to 10% of the time
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.