Senior Scientist, Gene Therapy in Cambridge, MA
Field Applications Scientist - East
Company: Thermo Fisher Scientific Location: Boston, MA Employment Type: Full Time Date Posted: 05/28/2021 Expire Date: 08/22/2021 Job Categories:
Advertising/Marketing/Public Relations, Computers, Software, Customer Service and Call Center, Information Technology, Sales, Science, Research & Development, Energy / Utilities
Field Applications Scientist - East
As a part of the commercial PCA organization, the east coast based Field Application Scientist (FAS) works closely with regional commercial counterparts to ensure customer adoption and support. Through regionally preselling, training and supporting Luminex and related Protein and Gene Expression assays for the Biomarker Discovery and Validated Assays Team, the FAS assists with the scientific strategy to contribute to additional revenue growth from commercial opportunities within the region.
Territory: East Coast North America
Engage with new and existing customers to educate, support and train them on Luminex instrument, software and related protein and gene expression assays.
In pre-sales environments, conduct seminars to educate and scientifically collaborate with customers and your TSS team in the planning and design of scientific projects to either support the purchase of an instrument or through partnership with an institutional/regional core lab or CRO (if available)
In post-sales environments, train new customers and scientifically partner with clients and your TSS team, in project scoping and design elements to increase product adoption and usage and participate in the cultivation of revenue generating post-sales support and consultative opportunities
Conduct data analysis sessions and/or point to resources to enable regional customers to accelerate full adoption of technologies providing on-site troubleshooting as needed
In partnership with the Regional Commercial Team, identify opportunities through relationship building with clients to position the power and utility of the Biomarker and Discovery Assay Team for their research or developmental efforts
Partner closely with the Regional Commercial team in the positioning of new technologies as they are released and develop partnerships that may contribute to early access programs for these technologies
Collaborate with BU and commercial counterparts in supporting customers and their scientific applications, and creating new supporting marketing material - white papers, gene and protein panels based on emerging areas of biology.
Contribute to the development and refinement of processes and materials used by the BDA, PCA and BID organization to improve the information and tools needed by the global team to advance the needs of our customers and to help to build a world-class customer experience organization.
High throughput and 384 well support
Provide client and product feedback to internal teams as required
Mentor and train other members of the TSS and BID commercial team as needed
Complete administrative duties as required
3+ years of relevant practical laboratory experience and technical expertise Commercial/Industry experience desirable (as a Scientist, FAS, or sales/sales support role)
Ph.D. in a molecular biology/biochemistry related field preferred; candidates with commensurate experience considered
Focused research/academic experience in any of the following fields is highly preferred: Immunology, Immuno-oncology, Oncology, Neurobiology, Infectious Diseases, or Auto Immune Diseases.
Experience and/or deep understanding of the following areas highly preferred: Gene Expression analysis, miRNA, Copy Number Variation, IHC, Luminex, MSD, Flow Cytometry, RNASeq, qPCR, and Protein Expression assays
Requires excellent organizational and communication skills, verbal and written
Experience in delivering scientific presentations to a diverse audience
Ability to work in a fast-paced environment with excellent customer service skills
Ability to travel within territory (Eastern NA) for customer support and training
Experience with biostatistics and computational data analysis
An understanding of drug discovery/development process and/or immune oncology space
High throughput screening, automation and 384 assay experience.
Strong working knowledge of the sales process as well as a good understanding of the Miller Heiman selling process and terminology, and Sales Force CRM