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Director, IT Enterprise Architecture
Company: Five9
Location: Remote, US
Employment Type: Full Time
Date Posted: 04/16/2021
Expire Date: 06/16/2021
Job Categories: Information Technology
Job Description
Director, IT Enterprise Architecture
We are actively seeking a Director, IT Enterprise Architecture to join our Architecture and Portfolio Management Office team. This person is viewed as critical to connecting our growth strategy and stakeholder experience with the business operating models and technology required to deliver on that promise. You will enable business and IT leaders to make investment decisions that balance and prioritize current operational demands, disruptions, and opportunities with the longer-term strategic vision of the organization.

You should be a team leader with the right combination of tactical and strategic execution. You have built teams and new capabilities. You bring deep experience defining and implementing Enterprise Architecture as an essential capability for strategic decision making in a fast-paced environment. You leverage superior analytical, collaboration and influencing skills to work with all levels of management and their teams to help shape Five9s next generation. You are both a leader and a hands-on contributor.
Qualifications & Requirements
10 or more years of IT and business/industry work experience including architecture design and deployment, systems lifecycle management, and infrastructure planning and operations.
Experience managing a team, guiding and mentoring staff; demonstrating servant leadership and building strong team culture through everyday interactions.
Exposure to multiple, diverse technologies and processing environments.
Knowledge of all components of holistic enterprise architecture, business re-engineering principles and processes, and basic knowledge of financial models and budgeting.
Expert working knowledge of business processes for Cloud business capabilities like go-to-market, customer experiences, finance processes, employee experiences, and operational efficiencies.
Self-motivated, energetic, excellent interpersonal, organizational, conflict-resolution skills
Strong leadership and negotiation skills with business and technical groups
Experience presenting to C-level executives
Strong problem-solving, critical thinking and analytical skills
High degree of flexibility, independence, initiative, and detail orientation
Ability to present complex ideas in easy-to-understand language
Contact Information
Company Name: Five9
Company Description:
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.
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