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Senior Splunk Developer
Company: Wells Fargo
Location: Charlotte, NC
Employment Type: Full Time
Date Posted: 04/08/2021
Expire Date: 06/09/2021
Job Categories: Banking, Finance/Economics, Financial Services, Information Technology, Insurance, Law Enforcement, and Security, Military, Research & Development
Job Description
Senior Splunk Developer
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Wells Fargo Technology's Data Technology Platform Support Team is looking for a Senior Splunk Developer to support our build out of a strategic operational monitoring framework for our Big Data Platform. The goal of this role is to provide high quality, standardized, monitoring solutions that leverage machine learning and ITSI components within Splunk to create meaningful dashboards that can be leveraged by platform support teams. 

The role will work within Wells Fargo Big Data Platform Support partnering with development teams, product owners, scrum masters, and with other technology centers of excellence. The Senior Splunk Developer is responsible for delivering automated monitoring solutions to improve platform transparency and service availability and stability. This role will leverage key/core Splunk capabilities like machine learning, predictive analytics, within an ITSI model. 

  • Create scalable Splunk dashboards that align with key KPI's that move us closer to a purpose-built solution that leverages AI, predictive analytics and machine learning
  • Create Splunk dashboards that ensure platform resilience, transparency, and availability across a big data ecosystem
  • Create Splunk dashboards that enable our platform support team to predict, identify and resolve problems within our ecosystem in a near real-time manner
  • Leverage innovations like ITSI to create best in class visualizations that can be shared across our platform
  • Support and maintain existing Splunk dashboards that aim to improve the availability, scalability, SLA, and efficiency of Core services platform and applications
  • Solve problems related to the Core services systems and the buildout of automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions
  • Influence and create new Splunk dashboard designs, standards and methods for large-scale distributed systems
  • Develop Splunk service capacity planning and demand forecasting dashboards by leveraging machine learning and predictive analytics
  • Troubleshoot and mitigate problems in mission-critical systems by leveraging Splunk
  • Serving as a subject matter expert for other team members regarding Splunk and ITSI
  • Partnering with EGS/offshore production support team
  • Works with development teams to identify improvements in our monitoring framework
  • Supports application Technology risk execution and compliance initiatives

Required Qualifications

  • 7+ years of systems analysis experience, systems programming experience or combination of both
  • 3+ years of Splunk experience

Desired Qualifications

  • Experience in managing IT infrastructure for a medium-to-large organization
  • Relationship management experience with organizational partners and customers
  • 5+ years of experience with Agile, Kanban, or Lean methodology
  • Practical knowledge of ITIL application processes and implementation
  • Good verbal, written, and interpersonal communication skills
  • A BS/BA degree or higher in science or technology
  • Knowledge and understanding of incident management: gathering impacts and analyzing data
  • Strong organizational, multi-tasking, and prioritizing skills

Other Desired Qualifications
  • 1+ year of Splunk ITSI experience
  • Splunk Certification

Job Expectations

  • Flexibility to address incidents as needed 24 hours a day
  • Flexibility to frequently be on call beyond normal working hours

Street Address

NC-Charlotte: 301 S College St - Charlotte, NC
AZ-Chandler: 2700 S Price Rd - Chandler, AZ
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
NC-Charlotte: 401 S Tryon St - Charlotte, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
NY-New York: 150 E 42nd St - New York, NY
TX-Irving: 2975 Regent Blvd - Irving, TX
CA-SF-South Of Market Area: 45 Fremont Street - San Francisco, CA


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Contact Information
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