|Sales Commission Analyst|
Company: Five9, Inc.
Location: Remote - US, None, CA
Employment Type: Full Time
Date Posted: 10/29/2020
Expire Date: 12/29/2020
Job Categories: Sales
Sales Commission Analyst|
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than six billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
You are a highly quantitative and detailed analyst and you love working with Sales. In this role, you will serve as a member of Five9ís Sales Operations group. Your primary responsibilities include management of compensation plans, monthly and quarterly commissions calculations, and reports/analytics, and handling commissions payout related questions. You possess a working understanding of sales, channels and business operations within the Enterprise Software industry, and are also be able to communicate effectively to company leadership.
Monthly/quarterly calculation and accurate payment for all sales commissions and other sales incentive plans
Administer draw, MBO, commission bonus, SPIFF payouts and other
Handle questions from the field on compensation calculations and completeness
Manage reporting environment of historical compensation payouts
Collaborate with Finance, HR and sales management to ensure that new compensation ideas can be easily managed with existing compensation systems
Support management reviews with accurate, up-to-date performance metrics from the compensation management activities
Work with internal/external auditors on an on-going basis for SOX commission process and testing
Help develop and improve documentation, and support strong internal controls
Ability to work independently on complex projects
Effectively discuss results, questions, ideas for improvement in a large group setting
3+ of years of sales compensation and commissions experience
Capture and use data to inform decision-making and persuade others
Strong problem solving and analytical skills
Work effectively in an unstructured environment requiring new perspectives and creative approaches
You are passionate about doing whatís right for the business. High energy and contagious enthusiasm. Willing to tackle the tough projects and challenges to grow the business. Governs themselves with unquestionable ethics.
You possess skills and expertise in business insight, analytics, troubleshooting, and project management
Analytical thinker with strong problem-solving skills with the ability to understand and communicate the meaning of the data being presented
You have strong advanced Excel skills and can take the data and tell a story
Familiarity with compensation solutions (Callidus Cloud, Xactly, Anaplan preferred etc.) is a plus
Ability to analyze business analytics and read situations well. Capable of developing compelling strategies around analysis that deliver results.
Detail-oriented, organized, ability to multi-task
Ability to thrive under pressure in a fast-paced environment
Experience collaborating across departments, especially Finance
Bachelorís Degree in an analytical field (e.g. Computer Science, Engineering, Mathematics, or Statistics), or Business degree with strong analytics experience
Excellent verbal and written communication skills
Contact Name: John Martin
Contact Email: John.Martin@five9.com
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.