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Agile Coach 2
Company: Wells Fargo
Location: Charlotte, NC
Employment Type: Full Time
Date Posted: 12/05/2021
Expire Date: 01/17/2022
Job Categories: Banking, Computers, Software, Finance/Economics, Financial Services, Information Technology, Insurance, Military, Executive Management, Research & Development
Job Description
Agile Coach 2
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.

Strategy Digital and Innovation Delivery and Shared Services is seeking experienced and savvy Agile Coaches to help us mature and scale agile practices throughout Wells Fargo. The Agile Coach will draw upon deep technical, business, and transformation skills to facilitate strong partnerships between business and technology organizations and team members. The successful candidate will actively coach Scrum and Kanban teams, partner with Managers and product stakeholders, and help us continually improve and evolve our organization towards great products and services.  You will partner with lines of business and technology partners in designing and managing an agile adoption plan that connects to broader organizational strategy and OKRs. You will guide team members at all levels, to adopt new ways of thinking and working. This role will require collaboration across a complex matrixed organization and the ability to coach towards organization-wide agile adoption.  

Primary responsibilities:
Responsible for coaching multiple agile teams and the supporting environment, so that they steadily mature in terms of technical capabilities, agile practices, and organizational agility. From initial team formation through sustainment, you will guide and educate the team on agile principles and practices in workshop settings, one on one, and in the moment.  You will provide mentorship to Scrum Masters, Product Owners, and leaders to help them become confident and self-sufficient in their new roles and capable of sustaining the team and environment long after you have moved on.  Demonstrates a willingness to listen and explore challenges with teams whether high-performing or storming.  Educate and guide teams leveraging the Wells Fargo scaling framework and guide teams on the usage of Jira as well as SecDevOps tools and practices; Facilitates communication/collaboration within and between teams to help align objectives to deliver products and services. 

Qualified candidates will be responsible for the following:

  • Coach and support business teams in establishing a product vision and preparing the backlog
  • Partner with Business and Technology partners in designing and managing to a transformation roadmap. 
  • Mentor product teams in implementing the Wells Fargo Scaling framework as well as Scrum and Kanban
  • Conduct workshops with new and existing teams on foundational and advanced agile topics.
  • Help the organization in moving towards cross-functional Feature Teams. 
  • Educate and guide development teams on evolving their SecDevOps and Test Automation practices. 
  • Coach Managers and Leaders in creating and adapting the environment in which teams operate.  
  • Employ advanced techniques for increasing collaboration, predictability and transparency.
  • Guide stakeholders through the execution of agile efforts while satisfying regulatory and risk requirements.  
  • Introduce Lean concepts to teams and incorporate Lean Thinking into continuous improvement.
  • Collaborate and contribute to enterprise agile communities to support the evolution of agile tools, techniques. 
  • Assist teams with configuring and managing their work using Jira and Confluence  
  • Ask open and thoughtful questions, that’s invites the team to solve impediments while guided by your experience.
  • Guide transformational change with managers, programs, and team levels, in a large matrixed organization, helping them see broader perspectives, and shift mindset to adopt new skills associated with self-governing teams.
  • Enable teams in tracking and monitoring of metrics and reporting to facilitate inspect and adapt. 
  • Utilize maturity assessments to continually evolve coaching goals.  

Location options for these roles are as follows: San Francisco, CA; Charlotte, NC; Phoenix, AZ

Travel will be required up to 25% of the time. 

Required Qualifications

  • 8+ years of experience on an Agile team (i.e. Product Owner, Scrum Master)
  • 7+ years of leadership experience
  • 5+ years as an active Agile Coach
  • 3+ years of experience implementing scaled Agile transformation in a complex, silo-driven environment

Desired Qualifications

  • Experience serving as a Scrum Master for multiple teams simultaneously
  • Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to drive the requirements process with both technical and business partners
  • Knowledge and understanding of organizational design

Other Desired Qualifications
  • 3 + years of Confluence experience
  • 3+ years of both JIRA and Jira Align experience
  • 4+ years of SAFe (Scaled Agile Framework) or Large Scale Scrum LeSS experience, including prior experience introducing scaled Agile in Fortune 100 / financial organization
  • Proven experience coaching and guiding teams in understanding scaled agile principles and practices
  • Ability to effectively partner with leaders, Scrum Teams (Teams), other Agile coaches, and individuals to achieve greater clarity and continuous improvement 
  • Demonstrated Ability to use sound coaching plans to address team and individual needs; embodies effective teaching/ mentoring / coaching skills, demonstrating ability to coach in the moment. 
  • Agile Coaching certification from recognized industry entity
  • DevOps Coaching and Continuous Integration/Continuous Delivery (CI/CD) experience
  • Projects affinity towards continuous learning 
  • 5+ years’ experience in software delivery as a developer, business analyst or quality analysis
  • Ability to influence and lead without authority, including skill in establishing and maintaining a viable network of peers and influencers to continually grow insights, solution transformation impediments, and cultivate advocates
  • Experience in motivating and uplifting team members using teaching/ mentoring skills; actively (and effectively) coaches in the moment 
  • Prior experience with team creation and team remediation
  • Ensures alignment with all policy and regulatory matters including use of the Wells Fargo Agile Framework 
  • Knowledge of Financial industry regulatory requirements and limitations
  • Change Management experience (PROSCI, Kotter, etc) 

Job Expectations

  • Willingness to work on-site at stated location on the job opening
  • Ability to travel up to 25% of the time

Street Address

CA-SF-Financial District: 525 Market St - San Francisco, CA
NC-Charlotte: 301 S Tryon St - Charlotte, NC
AZ-Tempe: 1305 W 23rd St - Tempe, AZ


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Contact Information
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