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Company: University of Miami Health System
Location: Coral Gables, FL
Employment Type: Full Time
Date Posted: 10/15/2021
Expire Date: 12/15/2021
Job Categories: Administrative and Support Services
The University of Miami Registrarís Office has a job opportunity for a Registration Specialist to work at the Coral Gables Campus.
CORE JOB SUMMARY
The Registration Specialist provides general and specialized customer service to students, alumni, supports the University of Miami schools/colleges, the Cane Central Department and other University Departments. The Registration Specialist will participate in the staff rotation for the Cane Central Department. The Registration Specialist will be responsible for normal and specialized record maintenance including retroactive drop and adds; grade changes; the degree conferral process; the UOnline enrollment and withdrawal process and all related enrollment processes; the in-house verification of enrollment, and the National Student Clearinghouse request process for education verifications. They will also handle degree verifications, and requests for proof of attendance for current and former students, Non-UM process, transcript ordering, readmission process, and the Transcript correction and accuracy process. They will also support the cancellation for non-payment and reinstatement process each semester. An employee in this position demonstrates strong knowledge of the policies for the University Registrarís Office and the University of Miami and ensures compliance in in all areas.
CORE JOB FUNCTIONS
Manages all registration functions/support for Cane Central Staff; this includes a regular rotation in the Canes Central Office as the Registrar Specialist on-site.
Provides excellent customer service to students, faculty, staff and the university community.
Conducts normal and specialized record maintenance.
Analyzes, researches and updates Student Information System (SIS) to ensure old transcripts are correct.
Coordinates annual or semester specific enrollment processes.
Certifies enrollment and graduation status.
Liaise with UG and GR Schools to foster strong relationships with stakeholders.
Facilitates collaboration between different schools and academic support units throughout the University.
Utilizes the flow process to ensure that all on-line requests are moved through the established workflow in a timely manner.
Drafts and initiates correspondence.
Drafts and initiates knowledge articles for Cane Central.
Acts as a liaison to program constituents both within the University of Miami and externally.
Serve as expert in all Registrar functions.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
High School Diploma or equivalent required
Minimum 3 years of work experience required.
A combination of relevant education and experience may be considered.
Knowledge, Skills and Attitudes:
Skill in completing assignments accurately and with attention to detail.
Excellent customer service skills, customer facing and interest in working with people throughout the day
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Excellent oral and written communication.
Commitment to the Universityís core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e. Microsoft Office).