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Featured Employers
Billing Coordinator
Company: CM Group (Campaign Monitor)
Location: Remote , US
Employment Type: Full Time
Date Posted: 08/24/2021
Expire Date: 10/24/2021
Job Categories: Finance/Economics
Job Description
Billing Coordinator
The Role:

The Billing Coordinator performs the day-to-day billing support operations, provides support to customer-facing teams, and ensures timely collections through efficient processes and workflows across multiple brands.

Key Responsibilities:

Provide billing support, including resolving customer billing issues, responding to billing inquiries and documenting same in customer management and billing/accounting systems (via email and phone)

Assist in resolving complex customer billing issues, working alongside Support, Sales, Product and Business Operations where needed

Review contractual documentation for invoicing terms and invoice distribution

Ensure client billing terms and requirements are set-up correctly in the billing system

Review and complete any incoming vendor/payables related documentation

Monitoring, allocating and audit accounts receivable from a variety of payment methods on a monthly basis

Weekly reporting on accounts receivable and past due customer accounts

Responsible for reaching out to customers to collect payment for overdue invoices and managing the overall collections process

Troubleshoot billing problems and offer constructive solutions

Responsible for ensuring deadlines for client billing are met consistently each month

Develop processes and procedures for continued improvement of billing and collection efforts and elevate those processes and results where appropriate

#emma

APPLY HERE: https://campaignmonitor.wd5.myworkdayjobs.com/en-US/CM_Group/job/Remote-United-States/Billing-Coordinator_R174
Qualifications & Requirements
Skills/Experience Required:

General understanding of revenue recognition practices

Accounts receivable and/or collections experience

Customer service experience

Salesforce CRM

Proficient in Microsoft Office, specifically Excel

Exceptional verbal and written skills
Contact Information
Company Name: CM Group (Campaign Monitor)
Company Description:
The Company CM Group is the largest sender of personalized email on the planet. But were so much more than an email provider or cross-channel marketing hub. Were committed to creating true partnerships with our clients, not just being another vendor. Working with some of the biggest names in ecommerce and publishing, we help deliver the end consumer experiences for billions of individuals globally across email, mobile apps and web. CM Group is a world-class portfolio of technology products including Campaign Monitor, Delivra, Emma, Liveclicker, and Vuture. Our mission is to be the most respected, fastest growing marketing technology company in the world. We have teams all over the globe from NYC to San Francisco to London to New Zealand making it a reality.
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