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Featured Employers
Mortgage Loan Closer 3
Company: Wells Fargo
Location: San Bernardino, CA
Employment Type: Full Time
Date Posted: 09/25/2020
Expire Date: 10/29/2020
Job Categories: Banking, Customer Service and Call Center, Finance/Economics, Financial Services, Information Technology, Insurance, Military, Retail/Wholesale, Sales
Job Description
Mortgage Loan Closer 3
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer and Small Business Banking is at the center of our efforts to rebuild trust and transform the way we serve our customers and clients. The Consumer and Small Business Banking organization is focused on innovating and transforming our business with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose through a broad suite of financial products and services. While we are pleased to be an industry leader in many consumer and small business areas, including retail deposits, debit card transaction and purchase volume, and small business lending, our primary goal is delivering for our customers. Our market positions are an outcome of great work by employees who are committed to serving our customers.

Responsible for the mortgage closing process after assignment which includes: prioritizing and/or managing assigned pipeline to anticipate estimated closing date; preparing loan documents; entering loan information into system; verifying funding; possibly clearing stipulations; communicates with Settlement Agent, customer and/or 3rd parties. The Closer activities in this roles primarily support the least complex loan types. This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Required location for this position is: 1003 E Brier Drive, San Bernardino, CA 92408. The position is eligible to work from home.



Required Qualifications

  • 2+ years of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment demonstrated through work or military experience



Desired Qualifications

  • Ability to make independent judgment calls based on regulatory knowledge
  • Experience building and maintaining effective relationships with customers and internal partners
  • Mortgage industry experience
  • Ability to handle information professionally and confidentially
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Basic Microsoft Office skills
  • Customer service focus with the ability to actively listen, elicit information, comprehend customer issues/needs, and recommend solutions
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Strong organizational, multi tasking, and prioritizing skills
  • Experience developing and cultivating professional relationships
  • Knowledge and understanding of loan administration: processing, underwriting, and closing
  • Knowledge and understanding of mortgage loan operations in a high volume environment
  • Customer service focus with the ability to listen to customer needs and recommend solutions
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to handle confidential material in a professional manner
  • Mortgage industry experience
  • Experience managing a pipeline of work from assignment to completion
  • Ability to navigate multiple computer system windows, applications, and utilize search tools to find information



Job Expectations

  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
  • This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
  • Ability to provide and work from a home office



Street Address

CA-San Bernardino: 1003 E Brier Dr - San Bernardino, CA



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Contact Information
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