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|Credit Card Fraud and Claims Operations Area Manager 1|
Company: Wells Fargo
Location: Charlotte, NC
Employment Type: Full Time
Date Posted: 09/25/2020
Expire Date: 11/03/2020
Job Categories: Finance/Economics, Financial Services, Information Technology, Insurance, Military, Executive Management, Research & Development
Credit Card Fraud and Claims Operations Area Manager 1|
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.Â In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
This newly created Executive Leadership role will report directly to the Head of Recovery and Claims, who is based in Charlotte, NC and will lead a geographically dispersed team of approximately 700-800 team members located across the country as well as one international site.
This Executive will lead all credit card claims functions within the Fraud and Claims Management team, which provides assistance to customers through the review and decisioning of claims filed across VISA, MasterCard and American Express products and provides updates/status on claims in progress.
The successful candidate will demonstrate effectiveness in building high performing teams focused on driving business results through leadership effectiveness and team member engagement. This individual will contribute to broad PVSI and Operations strategies with a One Wells Fargo lens by living the vision and values of Wells Fargo.
This role requires a leader with strong transformational leadership, relationship management, influencing, vision and execution skills.Â A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment.
As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Other Desired Qualifications
NC-Charlotte: 8740 Research Dr - Charlotte, NC