|Customer Success Specialist - Credit Card|
Company: Wells Fargo
Location: Phoenix, AZ
Employment Type: Full Time
Date Posted: 08/14/2020
Expire Date: 10/09/2020
Job Categories: Banking, Customer Service and Call Center, Finance/Economics, Financial Services, Information Technology, Insurance, Law Enforcement, and Security, Military, Quality Control, Research & Development
Customer Success Specialist - Credit Card|
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.Â In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer & Small Business Banking Operations (CSBBO) Contact Centers serve consumer and small business customers through various channels that include digital (online, mobile, and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways to manage their accounts how, where, and when they wish.Â
The Customer Success Specialist is an essential role within the Credit Card, contact center and may be a good fit for you if you would enjoy:
Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
Benefits: Read more about our rich selection of benefits you can personalize to support your health and well-being, retirement, financial security, and work-life needs. Copy and paste the link into a new browser: www.wellsfargo.com/about/careers/benefits
Training: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures and services.
Training class starts on 10/5/2020. Training hours are 8am-5pm Monday - Friday.Â You are required to attend the full duration of this paidÂ 7 weeks of training.
Schedule: Our Contact Center is open 24/7. Schedules vary based on business need and include working at least one weekend day and scheduled holidays to support the business needs.
Testing: A pre-employment assessment is required for this position.Â After submitting your application, please monitor your email for future communications.
AZ-PHX-Northwest Phoenix: 2202 W Rose Garden Ln - Phoenix, AZ