Job Title: Special Services Specialist/Central Services Admin Spec Sr - 26688
St. Peter, MN United States
Administrative and Support Services
Special Services Specialist/Central Services Admin Spec Sr - 26688
The Special Services Specialist serves as a primary resource and information consultant regarding canteen issues. The Special Services Specialist regularly uses a wide variety of skills such as decision making, problem solving, organization, maintaining confidentiality, adapting to change, and understanding of policies and procedures. The Special Services Specialist supervises client workers weekly in the processing and distribution of canteen items and assists in the processing of client property.
Additionally, the Special Services Specialist interacts with virtually all divisions/departments on the MSOP St. Peter campus and has regular contact with representatives of other Minnesota Sex Offender Program facilities, the Department of Human Services, the Attorney General's Office, county courts, various other community agencies, and the general public. This includes communicating clearly and concisely, using a variety of effective strategies to respond to customer needs in a professional manner, and working cooperatively with a diverse group of people to produce high quality results.
Qualifications & Requirements To be further considered, you must meet the following qualifications listed below:
• Customer Service skills sufficient to provide information to clients, including phone calls and walk-in contacts, in a helpful and courteous manner
• Data Entry skills sufficient to create database records, update entries or create and apply the basics of spreadsheets to supply/retrieve information in databases
• Valid Driver’s License
• Spreadsheet skills sufficient to develop and modify basic spreadsheets, and sort and extract data
• Typing/Keyboarding skills sufficient to develop and modify basic spreadsheets, and sort and extract data
• Word processing skills sufficient to develop and modify a variety of correspondence, records, and reports including tasks such as performing mail merges, developing forms, and creating charts
The Minnesota Department of Human Services (DHS) helps provide essential services to Minnesota's most vulnerable residents. Working with many others, including counties, tribes and non-profits, DHS helps ensure that Minnesota seniors, people with disabilities, children and others meet their basic needs and have the opportunity to reach their full potential.
At DHS our goal is to meet people where they are at, and focus on outcomes to improve life situations, and to get people the help they need so they can reach their full potential.